You’ve heard the advice to treat your employees well and they’ll treat your customers well. Unfortunately, too many companies only think they’re doing it. Rather than more what-not-to-do advice, here’s a short list of ways to know you’ve got a more positive and successful work environment.

You know your business is doing it right when:

  • an open-door policy means people actually stop by with a question, an idea, or just to say hi
  • meetings are scheduled with plenty of advance notice except in extreme emergencies
  • on slow days, employees find things to do, or ask for projects
  • turnover is lower than average for your industry
  • employees don’t mind problem-solving (as opposed to passing a problem off to someone else)
  • there are few, if any, conflicting expectations
  • though employees may not live for the company, they view their time as a productive stepping stone rather than a dead-end
  • employees have the tools and authority they need to get things done
  • managers know what employees are doing without micro-managing
  • employees are allowed to have a life
  • credit is given when and to whom it is due
  • people at all levels interact with each other with respect and friendliness
  • management models respect and basic courtesy
  • every employee understands his/her connection to the big picture
  • communication is constant
  • everyone is treated fairly (though not necessarily equally, since no two workers are the same) and with empathy
  • fun is allowed and even occurs on a regular basis
  • employees who want to progress within the company are usually able to do so
  • every employee is on-board with the company vision
  • motivation is not necessarily monetized, but is always effective

This is just the tip of the iceberg. What are some other ways you’ve seen businesses – big or micro – doing things right with employees?

– Adina

© 2013 All rights reserved | Adina Wollam, M.S. |

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